FAQ 2019-02-11T20:20:58+00:00

FAQ

A sustainable way to enjoy delicious, purified water on the go.

FREQUENTLY ASKED QUESTIONS

  • How is Goody different?
  • Does my purchase of Goody products have an impact?
  • Where do Goody products come from?
  • Have Goody products been tested in professional laboratories?
  • Can I add protein powder, tea bags, lemon, flavoured mix, etc. to the water?
  • Do you have a fact sheet for your filters?

  • I have already installed a filtration system at home, why do I need Goody Products?
  • What water sources can I use Goody products with?
  • What about salt water?
  • What about hot water?
  • Can I put my Goody products in the freezer?
  • Will bacteria grow in Goody Filters even if I don’t use it often?
  • Can Goody filters harbor or breed bacteria or other contaminants within the filter?
  • If local water is safe to use, why do I need Goody products to filter my water?
  • Are Goody products dishwasher safe?
  • Are Goody products BPA free?

  • Can the water go above the filter?
  • How do I clean the pitcher and the filter?
  • What if I am away for extended periods of time?

  • Do I need to flush the water bottle before using it?
  • How do you drink from the Goody bottle?

  • What is the VIP membership program?
  • How to update billing and shipping information for my VIP account?
  • How to cancel VIP membership?
  • Other Questions?

  • Where do Goody products ship to?
  • How are shipping costs applied?
  • When will my order be processed?
  • Can I track my order?
  • What if I want to return the product?

General

Our litres/volume capacity is much better than our competitors: 680 Litres vs 150 Litres. Our filtration technology is also among the best on the market, 99% of all contaminants can be removed, including but not limited to:
Aesthetic – Unpleasant taste and odors, cloudiness, silt, sediment, Chlorine and Chlorine by products.
Biological – Harmful microscopic pathogens such as Cryptosporidium, Giardia, E-Coli and other cysts and spores.
Chemicals – Toxic chemicals (VOCs), Trihalomethanes, PCBs, PCEs, detergents and pesticides.
Dissolved Solids – Including heavy metals such as Aluminum, Asbestos, Fluoride, Cadmium, Chromium 6, Copper, Lead, Arsenic and Mercury.
Radiological – Gross Beta, Radon 222, Alpha Radium 226, Uranium, Plutonium and Cesium.

First, you improve your health. Then a portion of all proceeds go to Goody Fundation which will send Goody Products to First Nations communities that are under boil water advisory.

All Goody products are made and assembled in North America.

Yes! Goody filters are the most laboratory and field tested filters in the world. Our filters are being tested in the USA under EPA protocols and NSF/ANSI Standards. In addition, our filters have also been tested by numerous foreign countries.

No. Goody bottles and pitchers are designed for water only. Any other substances or additives would affect the performance of the filters.

Yes, you can download our Compairson PDF which contains all the information about the contaminants Goody Water filters remove as well as how they compare to our competitors.

For further inquiries related to shipping & delivery

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